At Beauty Instruments, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the shipping practices for our beauty instruments.

2. Shipping Destinations

We currently ship to the following locations:

  • Australia
  • International destinations (specific countries listed on checkout)

3. Processing Time

Order Processing:

  • Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

4. Shipping Rates and Delivery Estimates

Domestic Shipping (Australia):

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-3 business days

International Shipping:

  • Standard International Shipping: 7-14 business days
  • Express International Shipping: 3-7 business days

Shipping Costs:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Free standard shipping is available for orders over AUD 100 within Australia.

5. Shipment Confirmation and Order Tracking

Tracking:

  • You will receive a shipment confirmation email with a tracking number once your order has shipped.
  • You can track your order on our website or the carrier’s website.

6. Customs, Duties, and Taxes

International Orders:

  • Beauty Instruments is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

Responsibility:

  • Beauty Instruments is not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier to file a claim.

Claims:

  • Please save all packaging materials and damaged goods before filing a claim.

8. Incorrect Shipping Information

Accuracy:

  • Please ensure that all shipping information is correct. If the information is incorrect or missing, we may need to contact you to update the information, which can delay your order.

9. Contact Us

For any questions related to shipping, please contact us: